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You’ve diligently paid your Pag-IBIG contributions throughout your career. You’re probably wondering where your contributions went and whether you’ve already contributed enough. Most importantly, you’re also probably very eager to know how to withdraw your Pag-IBIG contributions.
In this guide, learn how to withdraw money from Pag-IBIG and what you need to start the claims process.
The Pag-IBIG Provident Benefits Claim is a privilege granted to members who meet the eligibility requirements to withdraw their full contribution amount plus interest earned over the years. In short, this Pag-IBIG benefit is every member’s reward for contributing to the Fund.
The Pag-IBIG Provident Benefits is part of the Fund’s Savings Program, composed of member contributions made through automatic salary deduction or voluntary contribution.
“Can I claim my Pag-IBIG contributions?” Yes, employed or unemployed Pag-IBIG members who fulfilled 180 to 240 contributions can withdraw their savings in compliance with the claim's terms and conditions.
If you’ve been paying your monthly contributions for years, you may be eligible to file for a Pag-IBIG Provident Benefits Claim already. Here are different ways to do it.
Members who meet the following requirements can make an optional withdrawal of Pag-IBIG contributions:
Note: Pag-IBIG approves optional withdrawal only if you contributed continuously, without any gaps from the time of your employment. This means that even if you’ve been a member for 18 years, your claim will automatically be declined if you’ve omitted several contributions in the past.
If you qualify for Optional Withdrawal of Pag-IBIG Savings, prepare the following requirements:
Members can make a Pag-IBIG maturity claim after 20 years of membership. In this case, you’ll be allowed to withdraw all your contributions and earnings regardless of gaps or intervals.
A total of 240 contributions (12 months x 20 = 240 months) should be made upon membership maturity.
If you’re a Pag-IBIG Overseas Program (POP) member, you can claim your contributions at the end of five, 10, 15, or 20 years, depending on the option you choose during your membership registration.
Just like with the Optional Withdrawal, you’ll need to provide the following in making this type of claim:
When you reach the age of 65, you’ll be under compulsory retirement, which makes you eligible to claim your Pag-IBIG contributions. You may retire earlier at age 60 under the SSS/GSIS or your private employer’s retirement plan, as long as you’re at least 45 years old.
This is a type of retirement in which the employee’s age to retire or leave their employment is mandated by law. In the Philippines, the compulsory or mandatory retirement age is 65.
If you want to make your provident benefits claim for compulsory retirement, you need to prepare the following Pag-IBIG requirements for retirement:
This type of retirement is granted to individuals who are already 60 years old. If you've been working for several years now and don’t want to wait to reach 65 years old to retire, then availing of the optional retirement may be a good choice. Here are the documents to prepare:
Pag-IBIG members with physical and/or mental disability due to an illness or injury, causing the inability to work or run a business, may apply for Provident Benefits Claim. Prepare the following documents:
If you can no longer work because of severe health conditions, you can also make a claim for your Pag-IBIG contributions. Here are the documents you need to provide:
Members of Pag-IBIG who wish to leave the country for good and settle abroad can withdraw their contributions prior to their departure. This is also applicable to Overseas Filipino Workers who are currently abroad and have been permitted to reside in the host country.
Prior to your application, prepare the following documents:
The death of a Pag-IBIG member automatically qualifies their beneficiaries for a provident benefits claim. The amount to be claimed depends on the status of the member prior to his death.
Active members at the time of death can receive a death benefit amounting to ₱6,000 regardless of the total exact value of contributions.
Inactive members at the time of death are eligible to receive their total contribution or ₱6,000, whichever is lower.
If the member applied for Total Accumulated Value offsetting before death, the benefit amount would depend on the membership status before the death. If the member is inactive before his death, the total contributions before the offsetting will be considered.
These are the requirements to be prepared by the member’s legal heirs to facilitate their claims:
Note: Check the complete checklist of requirements for provident benefits claim [5] on the Pag-IBIG website.
Now that you know more about your Pag-IBIG contributions, it’s time to learn how to withdraw your savings. Here’s a step-by-step guide on how to claim your Pag-IBIG contribution.
Aside from the documents mentioned above, you should have a valid government-issued ID. Prepare any of the following:
Make sure all information you provide is correct. Moreover, prepare the necessary documents depending on the type of withdrawal benefit.
For instance, if you’re claiming a death benefit on behalf of a Pag-IBIG member, you must prepare documents proving your relationship with the claimant. These documents include birth certificates, marriage certificates, and notarized proof of surviving legal heirs.
Pag-IBIG provident benefits claims can be processed at any Pag-IBIG branch because member records are centralized. However, you may want to check online or call their hotline first to ensure your claim will be accommodated in the nearest branch.
After you submit your Pag-IBIG provident claim requirements, they will be reviewed and verified to see if you qualify. As mentioned earlier, members with outstanding loans will not be allowed by the Fund to claim their contributions.
When the verification is complete, Pag-IBIG will issue a Provident Benefits Acknowledgment Receipt (HQP-PFF-061). [7] This document will serve as proof of your submission and Pag-IBIG’s acknowledgment.
Check the steps below to guide you through the online claims process:
1. Download, print, and fill out the Application for Provident Benefits (APB) Claim form.
2. Scan or take a photo of the filled-out application form and all the required documents. Save all the scanned files or images on a drive that you can easily access online.
3. Go to the Pag-IBIG Fund website [8] and click on Virtual Pag-IBIG for Members under E-Services.
4. Tick the box in Data Privacy and click Proceed. You’ll then be redirected to the Virtual Pag-IBIG website.
5. You don’t need to register or create an account for the next step. Just click on Claim Pag-IBIG Savings.
6. You’ll then be redirected to the next page, where you’ll choose from the following options:
7. You’ll notice that other categories for provident benefits claims are not listed, like death, permanent departure, or separation from service. Just select the option that applies to your claim.
8. If you’re claiming Pag-IBIG retirement benefits, these are what you need to prepare:
9. Once your documents are complete, click Proceed . The system will now try to validate your account. You’ll need to provide your Pag-IBIG Membership ID number. If you don’t have your Membership ID number, you must register [9] for one first.
10. After you enter your Membership ID number, click Validate . The system will provide its feedback in seconds.
11. Once your account is validated, you must upload all scanned documents to the site. If the system accepts your submission, you’re done with your application.
Any active member, their dependents, legal heirs, or representatives can file for a Pag-IBIG membership maturity claim. If the active or inactive member dies, the spouse, parent, children, siblings, grandparents, legally adopted children, and grandchildren can make a claim.
The provident benefit amount depends on the total contribution, the employer’s contribution, and the dividend earnings credited to the member’s fund.
Pag-IBIG Benefits = Total Contribution + Employer’s Contribution + Dividend Earnings
However, there are instances when the employer’s contributions are not complete. You should also note that dividend earnings differ annually.
The standard processing time of any provident claim is eight working days. If Pag-IBIG does not contact you after eight to 20 working days, you may follow up through its hotline: (02) 87244244.
Once you receive a confirmation, you will receive your check details after five working days.
Pag-IBIG will provide the amount, date, check number, and issuing bank via SMS, email, or call. Bring your valid IDs when collecting your Pag-IBIG membership maturity claim.
If the proceeds will be released through a check, go to your Pag-IBIG office and present your claim stub with your two valid IDs at the cashier.
If through your disbursement card or payroll account, proceed to any accredited ATM or bank. Check if the amount has been credited, and then make a withdrawal.
Here are a few things to remember if you want your provident benefit claims to be processed without delays:
The monthly deductions for your Pag-IBIG regular savings will pay off when your retirement comes, as long as you know how to withdraw your Pag-IBIG contribution.
For a minimum contribution of just ₱100 every month, your future will be more financially secure. It’s a long and inexpensive investment with a great retirement payoff.
Sources:
Venus has almost 20 years of combined experience in content marketing, SEO, corporate communications, and public relations. Most of her career was spent creating informative articles on personal finance and digital marketing. She also invests in stocks, mutual funds, VUL, and Pag-IBIG MP2. Venus graduated cum laude with a Journalism degree from the University of the Philippines Diliman. A hardcore Hallyu Tita, she loves bingeing Korean shows on Netflix while bonding with her cats. Follow Venus on LinkedIn.
